Returns & Exchanges

At WeldingSuppliesfromIOC, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return most items in new, unused condition within 30 days of delivery.

Return Process

• 1.
  Request an RMA

  Log into your account or contact our customer support team to request a Return Merchandise Authorization (RMA) number before shipping any items back.

• 2.
  Pack Your Items

  Securely place the items in their original manufacturer packaging, ensuring all manuals, accessories, and parts are included to avoid restocking fees.

• 3.
  Label and Ship

  Clearly write your RMA number on the outside of the shipping box and send the package to our designated returns center using a traceable carrier.

• 4.
  Inspection and Refund

  Once our technicians inspect the return for quality and completeness, we will process your refund or exchange within 5 to 7 business days.