Frequently Asked Questions
Everything you need to know about your welding equipment and orders.
How long will it take for my welding equipment to ship?
Most in-stock items ship within 1-2 business days. Delivery times vary by location, but standard ground shipping typically takes 3-5 business days across the continental United States.
What is your return policy on machines and accessories?
We offer a 30-day return policy for most unused items in their original packaging. Please note that gas cylinders and certain specialized machinery may be subject to restocking fees or specific safety regulations.
Do you offer financing for high-end welding machines?
Yes, we partner with specialized financing providers to offer flexible payment plans for professional-grade welders and plasma cutters, helping you get the gear you need now and pay over time.
Are the products covered by a manufacturer warranty?
Absolutely. As an authorized dealer for brands like Miller, Lincoln Electric, and ESAB, all new machines come with full manufacturer warranties. We can also assist you in finding authorized service centers.
Do you ship welding gas or tanks internationally?
No, due to strict safety regulations and shipping restrictions on pressurized vessels, we currently only ship gas cylinders and tanks within the lower 48 United States.
Can I track my order once it has been placed?
Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress.